What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postal code, preferences and interests
- other information relevant to customer surveys and/or contests
For the exhaustive list of cookies we collect, please refer to the table below.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- For purchasing items from Silent World Apparel,
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. At no time does Silent World Apparel collect/store or have access to your credit card number. All credit card information is entered on our payment processors website (Stripe) or (Square).
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be applicable. If you would like a copy of the information held on you, the request must be made in writing to the following address. Information Request C/O Jes Saliba 7997 Island Highway, Black Creek BC V9J1G9
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|WOOCOMMERCE_CART_HASH||Woocommerce shopping cart tracker.|
|WOOCOMMERCE_ITEMS_IN_CART||Keeps track of items in your shopping cart.|
|WP_WOOCOMMERCE_SESSION_||Session data for shopping cart that matches up with our database for tracking.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|WOOCOMMERCE_LAST_CATEGORY||The last category you visited.|
|WOOCOMMERCE_LAST_PRODUCT||The most recent product you have viewed.|
|WORDPRESS_TEST_COOKIE||Tests whether or not the browser has cookies enabled.|
|WORDPRESS_LOGGED_IN_#HASH||Stores the user logged into the account status.|
|WOOCOMMERCE_RECENTLY_VIEWED||Tracks recently viewed items in the shopping cart.|
|MAILMUNCH_SECOND_PAGEVIEW||3rd party cookie. Mailmunch. Determines wether to show special one-time forms.|
|_UTMA _UTMV _UTMZ _GA _GAT||3rd party cookie. Google Analytics.|
|_CFDUID||3rd party cookie. Cloudflare|